Welcome to Computer Tutor & Website Design ("we," "us," or "our"). These Terms and Conditions explain the rules for using our website and working with us for web design, hosting, online marketing, and related services.
By accessing or using this website, submitting a contact or quote request, or engaging our services in any way, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website or our services.
These Terms and Conditions are intended to be clear and understandable. They do not replace any specific written proposal, work order, or agreement we may provide for individual projects; in the event of a conflict, the specific written agreement will generally control.
For clarity throughout these Terms and Conditions, the following words have specific meanings:
- "Client" means any individual or business that contacts us, requests a quote, or engages us to provide services.
- "Services" means our web design, website hosting, maintenance, content updates, online marketing, search engine optimization (SEO), and related consulting or support.
- "Website" means any website, page, or online presence that we design, build, host, or maintain for a Client.
- "Content" means any text, images, logos, graphics, videos, documents, or other materials provided by either you or us for use on a Website.
- "Third-Party Services" means services or tools we may recommend or use that are provided by others, such as domain registrars, email providers, payment gateways, or social media platforms.
Other terms used in these Terms and Conditions should be understood in their usual everyday meaning, in line with the context in which they are used.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.
- You must not attempt to gain unauthorized access to this website, our servers, or any connected systems.
- You must not introduce viruses, malware, or any harmful code, or attempt to interfere with the proper working of the website.
- You must not use this website to send unsolicited messages (spam) or to upload unlawful, offensive, or infringing material.
We reserve the right to suspend or restrict access to all or part of the website at any time, for maintenance, security, or any other reasonable business purpose.
This website may contain links to third-party websites or services. These are provided for your convenience only. We do not control and are not responsible for the content, accuracy, or security of any third-party sites, and your use of them is at your own risk.
Our goal is to make web design and online services straightforward and supportive, especially for non-technical clients. The following terms apply when you engage us for Services:
Quotes, Proposals, and Agreements
- Any quote or proposal we provide is based on the information you have given us at that time. If your requirements change, the quote may need to be updated.
- No work is guaranteed to begin until we confirm acceptance of the quote or proposal, which may include written approval, a signed document, or payment of a deposit.
- Specific projects may be governed by their own written agreement. Those terms will work together with these Terms and Conditions.
Client Responsibilities
- You agree to provide accurate, complete, and timely information, including text, images, and other Content needed to complete the work.
- You are responsible for ensuring that any Content you provide does not infringe the rights of others and complies with applicable laws.
- You agree to review drafts and proofs promptly and to provide clear feedback and approvals so that we can keep your project moving.
Turnaround and 24-Hour Update Policy
- We will always do our best to meet agreed timelines, but any timeline estimates depend on your timely feedback and approvals.
- For existing websites we maintain, routine content updates requested during normal business hours are typically completed within 24 hours whenever reasonably possible. Complex changes, large redesigns, or third-party delays may take longer.
Fees and Payment
- Our fees and payment schedule will be explained in your quote, proposal, or invoice.
- Unless otherwise stated, deposits are non-refundable once work has begun, because time and resources are allocated to your project.
- Final payment is normally due when work is completed or when the Website is ready to go live, even if you choose to delay launch.
- Hosting and ongoing services may be billed on a recurring basis (such as monthly or annually). Late or missed payments may result in suspension of hosting or related services after reasonable notice.
Third-Party Services
- We may help you register domains, set up hosting, email, or other Third-Party Services. Those services are ultimately subject to the terms of the third-party provider.
- We are not responsible for outages, data loss, or other issues caused by third-party providers, but we will make reasonable efforts to help you resolve them.
We respect your intellectual property and expect the same in return.
- You retain ownership of all original Content you supply to us, such as text, images, and logos, and you grant us a license to use that Content as needed to provide the Services.
- Unless otherwise agreed in writing, we retain ownership of any custom code, design frameworks, processes, or tools that we create in the course of providing Services, while granting you a license to use them as part of your Website for your normal business purposes.
- Where we use stock images, fonts, or other licensed materials, your rights to use those materials are subject to the terms of the relevant license.
- You agree not to reuse our designs, code, or other materials for purposes outside the agreed project or to resell them, unless we provide written permission.
The content and design of this website, including text, layout, graphics, and logo, are protected by copyright and other intellectual property laws. You may not copy, reproduce, or redistribute any substantial part of this website without our prior written consent, except for your own personal, non-commercial use.
We work hard to provide reliable, practical services, but no website or online service can ever be guaranteed to be perfect or always available.
- To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss or damage, including lost profits, lost business, loss of data, or loss of reputation, arising from or in connection with the use of our website or Services.
- We are not responsible for problems caused by third-party providers, changes to search engines or social media platforms, or issues resulting from your failure to follow our advice or to protect your own passwords and systems.
- If we are found to be liable for any reason, our total liability to you for all claims related to a project or to our Services will be limited, to the maximum extent allowed by law, to the amount you have paid us for the specific Services giving rise to the claim.
Nothing in these Terms and Conditions is intended to exclude or limit any rights you may have that cannot be excluded or limited by law.
You agree to indemnify and hold harmless Computer Tutor & Website Design, its owner, and anyone working with us from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your use of the website or our Services;
- Any Content you supply that infringes the rights of another person or organization or violates applicable law;
- Your breach of these Terms and Conditions or of any separate written agreement for Services.
This indemnity obligation will survive the completion or termination of any Services we provide.
Either you or we may bring an ongoing service or project to an end, in line with any specific terms set out in your proposal or agreement.
- You may request to cancel Services by providing reasonable written notice. Any work already completed, and any non-refundable fees or third-party charges incurred on your behalf, will remain payable.
- We may suspend or terminate Services if you fail to pay fees when due, if you repeatedly delay providing needed information or approvals, or if your use of the Website or Services is unlawful or harmful.
- On termination, we will cooperate reasonably with you to provide any files or information that you are entitled to receive, subject to payment of outstanding fees.
Certain terms, by their nature, will continue to apply even after Services end, including those relating to payment, intellectual property, limitation of liability, and indemnity.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them, are governed by and interpreted in accordance with the laws of the State of Indiana, USA, without regard to its conflict of law rules.
You agree that any dispute arising out of or relating to these Terms and Conditions or our Services will be subject to the exclusive jurisdiction of the state and federal courts located in Indiana, USA, unless we both agree in writing to another location or method of resolving disputes.
We may update these Terms and Conditions from time to time to reflect changes in our Services, our business, or applicable laws.
- The most current version of these Terms and Conditions will always be available on this page, with the date of the latest update shown where appropriate.
- Changes will take effect when they are posted on this website, unless a later date is stated.
- If we make a significant change that affects existing Clients, we may also notify you by email or by another reasonable method, where practicable.
By continuing to use this website or our Services after any changes are posted, you agree to the updated Terms and Conditions.
If you have any questions about these Terms and Conditions or how they apply to your situation, we encourage you to reach out. We are happy to clarify anything in plain language.
You can contact Computer Tutor & Website Design using the details below:
- Email: paula@ctweb2001.com
- Phone: +1 219-374-8541
- Location: NW Indiana, USA
You may also use the contact form on our Contact page for general inquiries or to request a quote for Services.